Please read and agree to the following notes before submitting your inquiry.
- Personal information provided by the customer will be used to investigate and address reported vulnerabilities, communicate with the customer, and maintain records of such activities. To the extent necessary for these purposes, such information may be shared with our group companies (including those outside Japan), IPA, JPCERT/CC, other coordinating organizations, and regulatory authorities in Japan and other countries.
- We may not be able to respond if the email address provided by the customer was incorrect or a system failure.
- Please note, depending on inquiry, that it may take some time for us to respond to email inquiries or decline to comment.
Inquiries received on Saturday, Sunday or holidays will be responded on or after the next business day. - The response from the Company regarding the content of the inquiry was addressed to the individual customer.
Please refrain from using some or all of our answers for purposes other than inquiries without our permission. - All personally identifiable information sent through this website is protected with SSL encryption.
- The notes listed above are subject to change due to the laws, regulations or other circumstances.
